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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

Please read.

General

Our products are subject to availability & if we are unable to supply the exact product will substitute to the best we can, We reserve right to do so without notice.

Ordering

Please ensure all details to be filled in are correct, if you are unsure on specific delivery requests please give us a call. For same day delivery please place your order before midday. 

Payment

We accept all major credit and debit cards via our shop, However we do not accept American Express. 


Refunds

We hope you are happy with your order but in the unlikely event your are unhappy please contact us within 48 hours & supply a photograph so we can assist you. Due to the organic nature if after 48hours then we are unable to replace or refund. 

Cancellation

If you wish to cancel your order please call us as soon as possible, this needs to be done before the item has been made. 

Privacy Policy

Elsie Mayflower respects your right to privacy. Accordingly payments are processed securely and your order will never be shared or sold. 

Many thanks from all at Elsie Mayflower.

Copyright © 2025 Elsie Mayflower Artisan Florist - All Rights Reserved.

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